Microsoft's free return program for Surface HUB cartridges
Welcome to Microsoft's free return program for Surface HUB cartridges. Microsoft's program is operated by TES, which will ensure that eligible products (*) are managed and recycled in an environmentally sound manner that complies with all applicable laws and regulations. Please follow the instructions below for non-eligible products (**).(*) Eligible products: You may use this program to return Microsoft branded Surface HUB cartridges and packaging for such products.
(**) Non-eligible-products: Non-Microsoft branded products; Please recycle such products through local electronic recycling programs.
Microsoft's return program for Surface HUB cartridges is free to business customers. Up to 18 (eighteen) eligible products per return only. If you have more eligible products to return, mail them back individually
Once you submit eligible products to TES via this program, you agree to relinquish and waive all ownership or privacy interests in the products and any data contained therein. There is a two-day period during which a return request can be cancelled, but once eligible product is submitted to TES via the program, the eligible product is not returnable to you under any circumstances.
Microsoft and its partner TES are not responsible for any data that remain on products returned through this program. Prior to submitting products to TES through this program, it is your responsibility to transfer any data stored on the internal hard drives of the products to another external storage device (if you wish to preserve that data) and delete any data that remains on the internal hard drives of the submitted products. Additionally, it is recommended that you check and confirm that no data remains on the products prior to using this program.
Microsoft and its partner, TES, disclaim any and all liability associated with your use of this program associated with the product that you return and the data that may remain on any returned product.
If you have any questions about this program, please send an email to MicrosoftHUB.emea@sktes.com. Please click the 'Return Request Form' button below, if you would like to proceed to return a product for recycling using this program.
Before you proceed, please read the following documents carefully: